Terms And Conditions

Last Updated: 25 August 2026

Welcome to Ayuras. These Terms & Conditions govern your access to and use of ayuras.com and your purchase of products through our website.

By accessing, browsing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Ayuras

Ayuras is an online platform offering Ayurvedic, herbal, cosmetic and personal-care products.

Throughout these Terms & Conditions, the words “Ayuras,” “we,” “us,” and “our” refer to Ayuras/Ayuras Enterprise, while “you,” “customer,” and “user” refer to any person accessing or purchasing from our website.

2. Use of Our Website

By using our website, you agree that:

1. You are legally capable of entering into a binding agreement.
2. The information you provide to us is accurate and complete.
3. You will use the website only for lawful purposes.
4. You will not attempt to interfere with, damage or disrupt the website.
5. You will not use our website or content for fraudulent or unauthorized purposes.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, prices and other information displayed on our website are accurate.

However:

1. Product colours and appearance may vary slightly from images shown on the website.
2. Packaging, labels or product appearance may change from time to time.
3. Product availability may change without prior notice.
4. Minor variations may occur between product batches.

The information provided on our website is intended for general product information and should not be considered a substitute for professional medical advice, diagnosis or treatment.

4. Ayurvedic, Herbal & Cosmetic Products

Our products may contain Ayurvedic herbs, botanical ingredients and other cosmetic or personal-care ingredients.

Customers should carefully read the product label, ingredients, directions for use, warnings and other information before using any product.

If you have a known allergy or sensitivity to any ingredient, please check the ingredient list before purchase or use.

If you are pregnant, breastfeeding, taking medication, have a medical condition, or have concerns about using a particular product, consult an appropriately qualified healthcare professional before use.

Unless specifically stated otherwise, our products are not intended to diagnose, treat, cure or prevent any disease.

5. Product Usage

Customers are responsible for using products according to the instructions provided on the product packaging or website.

For topical products, we recommend performing a patch test where appropriate, particularly if you have sensitive skin or a history of cosmetic allergies.

Ayuras shall not be responsible for problems arising from:

1. Incorrect use of a product.
2. Failure to follow usage instructions.
3. Use contrary to product warnings.
4. Individual sensitivity or allergic reactions.
5. Use after the recommended expiry date.
6. Improper storage of the product.

6. Prices

All product prices displayed on the website are subject to change without prior notice.

Where applicable, prices may include applicable taxes. Shipping or other applicable charges may be displayed separately during checkout.

Ayuras reserves the right to correct pricing errors, typographical errors or other inaccuracies.

7. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order is considered accepted only after Ayuras confirms the order.

We reserve the right to:

1. Accept or reject an order.
2. Cancel an order.
3. Limit quantities.
4. Refuse orders where fraud, misuse or suspicious activity is suspected.
5. Cancel an order if a product is unavailable or incorrectly priced.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to our Refund Policy.

8. Payment

Payments may be processed through third-party payment gateways or other payment methods made available on our website.

You agree to provide accurate payment and billing information.

Ayuras does not knowingly retain complete payment-card information where payment processing is handled by third-party payment service providers.

Payment transactions may be subject to the terms and privacy policies of the relevant payment provider.

9. Shipping & Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Delivery timelines shown on the website are estimates and may vary due to:

1. Courier delays.
2. Weather conditions.
3. Public holidays.
4. Regional restrictions.
5. Incorrect or incomplete address information.
6. Events beyond our reasonable control.

Customers are responsible for providing an accurate delivery address and contact information.

Please refer to our Shipping Policy for detailed information regarding delivery.

10. Returns & Refunds

Returns, replacements and refunds are subject to our applicable Return Policy and Refund Policy.

Certain products may not be eligible for return due to hygiene, safety or regulatory considerations.

Customers should inspect packages upon delivery and contact us promptly if an item arrives damaged, defective, incorrect or incomplete.

11. Cancellation

Order cancellation is subject to our Cancellation Policy.

Once an order has been dispatched, cancellation may no longer be possible.

Please contact our customer-support team as soon as possible if you wish to cancel an order.

12. Offers & Promotions

From time to time, Ayuras may offer discounts, promotional codes, special offers or other promotional campaigns.

Unless otherwise stated:

1. Promotional offers cannot be combined.
2. Offers may have specific eligibility requirements.
3. Promotional codes may have expiry dates.
4. Ayuras reserves the right to modify or withdraw an offer at any time.
5. Promotional offers cannot be exchanged for cash.

Specific promotional terms may apply to individual offers.

13. Intellectual Property

All content available on ayuras.com, including but not limited to:

1. Logos
2. Brand names
3. Product images
4. Photographs
5. Graphics
6. Text
7. Product descriptions
8. Website design
9. Videos
10. Illustrations
11. Original content

is owned by or licensed to Ayuras and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, publish or commercially exploit our content without prior written permission.

14. User Reviews & Content

If you submit reviews, comments, photographs, testimonials or other content to Ayuras, you agree that the content:

1. Is truthful and not misleading.
2. Does not violate any applicable law.
3. Does not infringe the rights of another person.
4. Does not contain offensive, abusive or unlawful material.
5. Does not contain malicious software or spam.

By submitting content, you grant Ayuras permission to use, reproduce, display and publish that content for legitimate business and promotional purposes, subject to applicable law.

Ayuras reserves the right to remove content that violates these Terms or is otherwise inappropriate.

15. Third-Party Links

Our website may contain links to third-party websites, payment services, social-media platforms or other external services.

These third-party websites are not controlled by Ayuras.

We are not responsible for the content, privacy practices, security or availability of third-party websites.

Your use of third-party services may be subject to their own terms and policies.

16. Website Availability

We attempt to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

1. Available without interruption.
2. Free from errors.
3. Free from viruses or other harmful components.
4. Compatible with every device or browser.

We may temporarily suspend or modify the website for maintenance, upgrades or other operational reasons.

17. Limitation of Liability

To the extent permitted by applicable law, Ayuras shall not be liable for indirect, incidental, consequential or special losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.

18. Indemnification

You agree to indemnify and hold harmless Ayuras, its owners, employees, representatives and service providers from claims, losses, liabilities, damages or expenses arising from your:

1. Violation of these Terms.
2. Misuse of the website.
3. Violation of applicable law.
4. Infringement of another person's rights.
5. Unauthorized use of our website or content.

19. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and protect information provided by customers.

20. Changes to These Terms

Ayuras may update or modify these Terms & Conditions from time to time.

The updated version will be published on this page with the revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter.

22. Contact Us

If you have questions regarding these Terms & Conditions, orders or our products, please contact us through the contact details provided on our website.

Ayuras Enterprise

Website: ayuras.com

Email: info@ayuras.com

Phone: +91-7802881848

Business Address: Jamnagar - Gujarat , 361006