Privacy Policy

Last Updated: 25 August 2026

At Ayuras, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Ayuras / Ayuras Enterprise collects, uses, stores and protects information when you visit ayuras.com, create an account, place an order, contact us, or otherwise use our website and services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following information.

A. Personal Information

When you place an order, register for an account, contact us or provide information to us, we may collect:

1. Full name
2. Mobile/telephone number
3. Email address
4. Billing address
5. Shipping/delivery address
6. City, state and PIN code
7. Order and transaction details
8. Information you provide when contacting customer support

B. Payment Information

Payments may be processed through third-party payment gateways.

Where payment processing is handled by a third-party payment provider, your payment information may be collected and processed directly by that provider in accordance with its own privacy and security policies.

Ayuras does not require you to provide your complete payment-card details directly to us.

C. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

1. IP address
2. Browser type
3. Device type
4. Operating system
5. Pages visited
6. Website activity
7. Date and time of visits
8. Referring website or source
9. Cookies and similar technologies

This information helps us understand website usage and improve our services.

2. How We Use Your Information

We may use your information for legitimate business purposes, including:

1. Processing and delivering your orders.
2. Confirming and managing purchases.
3. Providing customer support.
4. Responding to enquiries.
5. Managing your account.
6. Processing payments through authorized payment providers.
7. Sending order confirmations and delivery updates.
8. Processing returns, refunds and cancellations.
9. Improving our website, products and services.
10. Preventing fraud, misuse and unauthorized activity.
11. Maintaining website security.
12. Complying with applicable legal and regulatory requirements.
13. Sending promotional communications where permitted and where applicable consent has been obtained.

3. Cookies

Ayuras may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

1. Remember items in your shopping cart.
2. Keep you signed in.
3. Understand how visitors use our website.
4. Improve website functionality.
5. Remember certain preferences.
6. Support analytics and marketing activities where applicable.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. How We Share Your Information

We do not sell your personal information as a commodity.

We may share information with trusted third parties when necessary to operate our business and provide services to you, including:

Payment Service Providers

Payment information may be shared with authorized payment processors to securely process transactions.

Shipping & Delivery Partners

We may provide necessary information, such as your name, phone number and delivery address, to courier and logistics partners for delivery of your order.

Technology & Service Providers

We may use third-party providers for services such as:

1. Website hosting
2. Website maintenance
3. Analytics
4. Customer support
5. Email or SMS communication
6. Security
7. Payment processing

These providers may process information on our behalf as necessary to provide their services.

Legal Requirements

We may disclose information where reasonably necessary to:

1. Comply with applicable laws.
2. Respond to lawful requests from government or regulatory authorities.
3. Protect our legal rights.
4. Investigate fraud or unauthorized activity.
5. Protect the safety and security of our customers, website or business.

5. Marketing Communications

Where permitted by applicable law, Ayuras may send promotional communications about products, offers, discounts or other updates.

You may opt out of promotional communications by using the unsubscribe option included in an email or by contacting us.

Transactional communications, such as order confirmations, payment notifications and delivery updates, may still be sent when necessary to complete your transaction.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

1. Completing transactions.
2. Providing customer services.
3. Maintaining business and accounting records.
4. Resolving disputes.
5. Preventing fraud.
6. Complying with legal, tax and regulatory obligations.

When information is no longer required, it may be securely deleted, anonymized or otherwise disposed of in accordance with applicable requirements.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.

9. Third-Party Websites

Our website may contain links to third-party websites, payment gateways, social-media platforms or other external services.

We are not responsible for the privacy practices, security or content of third-party websites.

We encourage you to review the privacy policies of those websites before providing them with personal information.

10. Your Rights

Subject to applicable laws and regulations, you may have rights regarding your personal information, including the ability to:

1. Request access to certain personal information we hold about you.
2. Request correction of inaccurate information.
3. Request deletion of information where legally permissible.
4. Withdraw consent where processing is based on consent.
5. Opt out of certain promotional communications.
6. Raise a privacy-related complaint or concern.

Requests may be subject to reasonable verification to protect your account and personal information.

11. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials.

Please notify us promptly if you believe that your account has been accessed without authorization.

We will never knowingly ask you to disclose your password through an unsolicited email or message.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable legal requirements.

The revised Privacy Policy will be published on this page with an updated “Last Updated” date.

We encourage you to periodically review this page for the latest information.

13. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.

Ayuras Enterprise

Website: ayuras.com

Email: info@ayuras.com

Phone: +91-7802881848

Business Address: Jamnagar - Gujarat , 361006

Privacy Commitment

At Ayuras, we value the trust you place in us. We aim to handle your personal information responsibly, transparently and securely while providing you with a smooth and reliable shopping experience.

Ayuras Enterprise

Ayurvedic • Herbal • Natural Personal Care