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Last Updated: March 2026
Thank you for shopping with Ayuras Enterprise. We take great care in delivering high-quality herbal and natural products. If you receive a product that is damaged or incorrect, we are here to help.
1. Return Eligibility
You may request a return if:
The product received is damaged
The wrong product was delivered
The product packaging is tampered with during delivery
To be eligible for a return:
The request must be made within 48 hours of receiving the product
The item must be unused and in its original packaging
You must provide photo or video proof of the issue
2. Non-Returnable Products
Due to hygiene and safety reasons, the following items cannot be returned:
Opened cosmetic products
Used products
Products purchased during clearance or special sale
3. Return Process
To request a return:
Contact us within 48 hours of delivery
Share your Order Number
Send photos or videos of the product issue
Once your request is approved, we will guide you through the return process.
4. Replacement or Refund
After we receive and inspect the returned item:
We may provide a replacement product, or
Issue a refund to the original payment method
Refunds usually take 5–7 business days to process.
5. Return Shipping
If the return is due to a damaged or incorrect product, Ayuras Enterprise will cover the return shipping cost.
In other cases, the customer may need to pay return shipping charges.
6. Contact Us
If you need help with a return request, please contact us.
Ayuras Enterprise
Email: info@ayuras.com
Website: https://www.ayuras.com
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